You can also purchase a Uni which allows you to travel among 18 states including throughout Florida with one toll transponder and one toll account. If you have any questions or concerns, you can call For those customers with multiple transponders, it is recommended that you remove the E-ZPass transponder from your vehicle or place it into a Radio Frequency RF shield bag while driving throughout Florida in order to avoid the possibility of being charged more than once.
If you notice charges for the same date and time by both SunPass and E-ZPass for driving on CFX roadways, please email your toll transaction statements from both agencies to e-pass cfxway.
As a reminder, it is important that both your SunPass and E-ZPass accounts are current and up-to-date. Important to note is that many existing toll facilities are converting to cashless tolling meaning if you don't have a transponder a picture will be taken of your license plate and you will receive a bill in the mail that frequently will include a service charge and end up more expensive than the transponder rate.
With the exception of certain Express Lanes which are optional to drivers you will not need an E-ZPass to drive on toll roads in the 19 states where E-ZPass is accepted. That depends upon which state your E-ZPass was issued and which toll facility you are on. So join E-ZPass and start saving - time and money. For a list of toll roads, bridges and tunnels in states that offer E-ZPass, Click on a state for links and information. E-ZPass transponders may be used at any toll facility displaying.
Main Menu. Select Update Payment Method. You can use this link to take you to the login page. When you contact our Customer Service Center at or apply online to open an account or request an additional transponder, the transponder is sent out within two business days. For same day service, pick up an On-the-Go transponder at a retail store or visit one of our Service Centers or partner DMV locations:.
E-mail customerservice ezpassva. Box Clifton Forge, VA To ensure seamless use of the E-ZPass transponders in any of your vehicles, you should include the license plate number, state of registration, vehicle type, vehicle make, model, year and color of all your vehicles.
You can make changes via the myaccount website or email vehicle changes to customerservice ezpassva. Note: The accuracy of the license plate information is critical. As vehicle information changes, it is important to keep that information up-to-date and accurate on your E-ZPass account.
Business accounts are welcome but special rules apply. For assistance, call or contact your nearest Service Center. Business E-ZPass accounts are for those who prefer to hold their account in a business name and could include:. Please provide the names of two individuals who are authorized to manage the account and their telephone and email contact information. A credit card for initial payment is needed to open an account online.
Each account with five or more transponders is required to select automatic replenishment as the replenishment option. Please call or click here in order to apply for a personal account or a business account.
However, we do not currently have a transponder that is designed for use with motorcycles. The transponder is designed to function best at an angle, similar to the one created by the windshield of a passenger vehicle. A transponder mounted on a motorcycle is at the customer's "own risk and liability. Each transponder comes with adhesive mounting strips and easy-to-follow instructions. For your transponder to work consistently, it must be mounted properly, so follow the instructions carefully.
If you believe you have your E-ZPass mounted correctly but it is not reading in the toll lanes, please contact customer service at or visit one of our service centers to troubleshoot the issue. It is important to keep your E-ZPass account information current.
Simply login with your username and password on this website to make any changes to your address, vehicle information, or to update your credit card. You may also call to make these changes through our automated phone system or to speak to a Customer Service Representative. Call You can check your available balance and recent transactions, make a payment, and update your credit card number, expiration date, telephone number and change your PIN number through our automated system.
Have your personal information ready to give to a customer service representative. The replenishment amount and the low balance level are increased for each additional transponder added to your E-ZPass account. Each Service Center also has a drop box for your convenience after hours. If you choose to mail your transponder, please wrap the transponder in foil or insert it in the original Mylar bag.
Please Note: Due to the higher cost of the Flex transponder, users who have not used their Flex transponder for HOV transactions on Express Lanes for a prior twelve month period may be asked to exchange their Flex transponder for a standard transponder at no cost. You will need a Flex transponder only if you plan to travel with 2 or more people in the car on the 64 Express Lanes Hampton Roads and 66 Express Lanes Inside the Beltway, or with 3 or more people in the car on the 95, , and Express Lanes.
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